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Our Team

Has the Foresight to Get It Right

Susan Arnold

Vice President of Growth & Client Engagement

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Susan is married with 2 teenagers and a beagle. She loves waterskiing, snow skiing, all bodies of water, and anything involving a microphone, specifically improv or karaoke.

Eric Beyer

Executive Director, Prototyping

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Eric loves pickleball, waterskiing, and getting muddy in his pottery studio…. On occasion he can be found having some fun ballroom or swing dancing, but the thing he is most proud of are his 3 grown children.

Amanda Billiter

Senior Project Manager

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Amanda is married with 2 teenage daughters, a cat and a dog. She love to read and recently started quilting as a hobby. Animals are her favorite people.

Shannon Carroll-Gilman

Graphic Assembly Specialist

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Shannon is married with 4 animals, rollerskates in her free time, and has a record collection of over 500+ records.

Mike Corbett

Director of Model Services

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Mike is married with 2 children and enjoys golfing and camping.

Ethan Cournoyer

Accounting Specialist & Office Coordinator

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A Miami FL native, Ethan enjoys Fantasy Football, roller skating, and music. He is always down for a discussion about his various passions.

Patti Delaney

Manager of Office Services

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Patti is a Maryland girl who loves her crab cakes, crab soup, crab dip, etc. She is an avid baseball fan. She went to the 1983 World Series and is currently a Cincinnati Reds Season Ticket member.

Amber Dick

Graphic Assembly Specialist

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Amber is the oldest of 4 girls, one only 1 minute younger; they are identical twins. She loves concerts, naps, Starbucks mochas, and making organic lip balm. Her cars and pets all have first and middle names.

Jason Flinders

Director of Graphic Development

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Jason is married with 3 children & too many pets. He likes anything to do with the outdoors, spending every warm (and some cold) weekends at the lake.

Trish Galvez

Vice President of Client Success

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Trish is married, with 3 children, 2 in Houston and 1 in Chicago. She enjoys spending time with her husband renovating, building and gardening. Not one to sit still she also does glass fusing, pottery, mosaics, crafts of every kind, cooking, interior decorating, playing sports, scuba diving and is a certified coral restorationist. She loves cars and motorcycles too.

Tim Heidegger

Associate Industrial Designer & Model Maker

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Tim is a former band kid with a passion for board games, card games, running, and overcomplicated ways to make coffee at home.

Mark Herman

Director of Finance & Operations

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Mark is married with a son and a German Shepherd who are thick as thieves. He loves cooking, golf, and time with his family. He enjoys walks and hikes throughout Cincinnati.

Randy Houser

Associate Director of Graphic Development

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Randy competed in the Olympic Trials, has written and recorded over 25 songs and always swings for the fences.

Michael Jacobs

Color Services Specialist

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Mike Jacobs has a masters degree in fine arts and actively shows his artwork regionally and nationally. Mike also in his free time enjoys indoor rock climbing, and skateboarding.

Bob Jennings


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Bob is married with 4 children & a golden retriever, played rugby for 7 years and can sing 50+ Irish songs.

Ben Knipper

Color Services Specialist

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Ben is happily married with 2 kids. He likes 3D printing fun things and in his spare time enjoys working on his house.

Garren Parker

Vice President

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Garren lives in a small town in Kentucky called Melbourne. He has hit for the cycle in a baseball all-star game and he coaches a Varsity Basketball team.

Trent Parker

Project Manager

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Trent is a Senior studying Mechanical Engineering at NKU. He is a member of the Pi Kappa Alpha fraternity, and he plays competitive softball.

Gabby Pelgen

Graphics Assembly Specialist

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Gabby studied Visual Communication Design at NKU. She is a passionate foodie who enjoys exploring new places. She loves her three cats, attending Bengals football games, and mystery books/shows.

Chris Schwalbach

Vice President of Business Development

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Married 22 years with 3 boys and a Lab. He enjoys sports, coaching baseball, and being outdoors.

Shane Schwalbach

Senior Director, Graphic Services

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Married with 2 kids and 1 Double Doodle. Family is always first. Avid UK, FSU, Bengals, and golfing fan.

Brian Tuttle

Director of Color Services

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Brian has a daughter who is an amazing artist, has a very cute dog and loves music.

Paul Webster

Graphic Assembly Specialist

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Paul is married with 2 dogs and 2 cats. He likes stereos and tools. He thinks baseball is the mathematically superior sport. He went through a comedy improv phase in college and thinks he is better now.